Star Elevator has expedited the troubleshooting and repair job of the elevator.  Star’s troubleshooting team will be here tomorrow morning.  If the problem causing the elevator to fail is reasonably easy to identify and fix, which we anticipate, the elevator will be placed back into service tomorrow.  If not, I can only say I will hope it will be Friday and I will continue pushing Star to accomplish this by Friday.  

I will advise you of the outcome tomorrow.

Sincerely,

Manager