MAINTENANCE EMERGENCY PHONE #:  our HOA Maintenance Emergency Phone # is 510-908-3218.  A staff member will have the phone on 24/7.  Leave a voice mail on this phone and the staff member will call you back shortly. 

We stress Maintenance Emergency. 

If the problem is a fire or intruder, that is a 911 call.  If you are locked out of your apartment or if the problem will not damage property or injure someone, it is not an emergency.  Emergencies are garage gate or exterior door will not open or close; Someone is trapped in the elevator; Water leak in your apartment, etc.

Our after-work hours On-Call employee is getting calls that should be directed to the city of Oakland such as vehicles illegally parked on Whitmore St, etc. For City of Oakland non–emergency matters call 311 (See Click Fix) or the police non-emergency number (510) 777-3333.

If you are locked out of your apartment after work hours you may call Joe at 510 626-0767 who may be able to help you if a copy of the keys to your unit is kept in the office.